Can I smell the fragrance before I buy it?
Yes. Our fragrances are available to try at our Go Bus branch — come smell what you like at your own pace. Open 24 hours, 7 days a week.
What if the product doesn't match the photos?
If an item arrives different from its photo or description, you can return it within 30 days at no cost.
What if I don't like it after I receive it?
You can return most items within 14 days. Message us on WhatsApp at +20 115 666 1205 and we'll sort it out. Full details are on our Returns & Refunds page.
When do I pay?
When your order arrives, in cash to the courier.
How long does delivery take?
It depends on your area. Delivery times and fees are on our Delivery Information page.
Who are you?
City Mart is a registered Egyptian company — City Mart Trading Co. L.T.D. — trading in Cairo since 1956, with 2 branches.